Hi there!

I’m Melanie, a User Experience Researcher based in Philadelphia.

About + Approach

About Me

I’m Melanie, a UX researcher who is committed to making technology more just, inclusive, and human-centered. I care deeply about surfacing the realities of people’s experiences, especially those who are often overlooked, and turning that understanding into tools and systems that truly support them.

My approach is grounded in curiosity, empathy, and a belief that thoughtful research can drive meaningful change. I lead research from start to finish, collaborate closely with cross-functional teams, and help connect user needs to product decisions in ways that are both actionable and impactful.

When I’m not working, you’ll find me practicing Muay Thai, watching bad reality TV with my dog, getting lost in a thriller novel, or gardening in my South Philly backyard.

UX Research Skills

Qualitative Research Methods

  • Card Sorting

  • Contextual Inquiry/Field Studies

  • Diary Studies

  • Focus Groups

  • Usability Testing

  • User Interviews

Quantitative Research Methods

  • A/B + Multivariate Testing

  • Analytics + Data Analysis

  • First Click Testing

  • Surveys + Questionnaires

  • Tree Testing

Generative + Evaluative Methods

  • Competitive Analysis

  • Heuristic Evaluation

  • Journey Mapping

  • Persona Development

What Guides My Work

I believe that research is a tool for equity and accountability. I’m driven by a desire to understand how systems affect people’s lives and to help teams build products that are responsible, respectful, and useful. I’m not afraid to ask hard questions, challenge assumptions, and advocate for solutions that work better for everyone.